Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the CourierCloud website and the CourierCloud Mobile Apps for Android and iOS devices, hereafter referred to as simply CourierCloud

CourierCloud occasionally needs to collect information for convenience, practicality, or technical requirements. This information may include:

1. Your chosen username, which may be your email address or name. A username is technically required so you can log in from multiple computers and devices. We encourage you to use your email address to make "forgot password" functionality possible.
2. Your chosen password, which you set when you signup for usage of the system or by your system administrator. A hash of your password is stored in the CourierCloud database, and the plain-text password is only used for hash comparison to the stored value.
3. Your company name and address, for usage by the internally secured functionality of CourierCloud.

Like most Web sites, CourierCloud may also collect and store information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider, your IP address, and information provided by and about your Internet browser. As we adopt additional technology, we may also gather similar information through other means.

We may also use "cookie" technology. Among other things, we may use cookies or other tracking technology for the purposes of storing your Company ID and User ID to spare you from having to re-enter that information each time you visit. Some browsers may also allow you to store passwords, however this is not controlled by CourierCloud.

The Way We Use Information

We use the information you provide to operate CourierCloud features. We do not share this information with outside parties except to the extent necessary to accomplish CourierCloud's functionality.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

When information is used in this or a similar manner, we do not disclose anything that could be used to identify the individuals on whom the information is based.

We may disclose your information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims.

We may disclose your information when we believe it necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, and/or to protect our rights and property.

In the future, we may sell, buy, merge, or partner with other companies or businesses. In such transactions, user information may be among the transferred assets.

External Services

External services beyond CourierCloud's control are integrated where necessary. CourierCloud makes reasonable efforts to ensure that all integrated external services are trustworthy and reputable, but CourierCloud cannot be held responsible for data collection and usage by such services.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes implementing user security through Company ID, User ID and Password, and encrypting all sites using SSL.

Deleting Information

Should at anytime you cancel you subscription to CourierCloud, all account information and saved data can be deleted from CourierCloud servers if requested. For business purposes only, by default we store your shipping information for 1 year unless you specifically request it to be deleted. To request deleted data, email helpdesk@courierspace.com.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please email helpdesk@courierspace.com. At this time, we only have the ability to receive and send English-language communications.

Changes To This Policy

CourierCloud reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued usage of CourierCloud following the posting of changes to this policy will mean you accept those changes.

Revision Date: 24-MAR-2018